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- I have tried calling from the TringMe website and call isn't going through. What can I do?
Check the balance credits on TringMe dashboard you have once you login to TringMe's website. If you do not have sufficient balance, calls cannot be placed. If you have sufficient balance and calls aren't going through, let us know the steps you took to invoke the call, the number you are placing the call to and the error message you get.
- As soon as I place a call, I hear 'Good bye'. What is the issue?
This usually happens if the credit balance is not sufficient to make the call to your desired number. Please check the credit balance and ensure minimum credit for call to go through successfully.
- I am not able to set Caller-ID? I am not getting a Verification code, what can I do?
Make sure that you have sufficient balance credits since setting a caller-id requires us to place a call to you which requires funds in your account. You can check the balance credits in the TringMe dashboard once you login.
- How does Callback call work?
In a callback based call, the system has to schedule 2 call-legs (one call-leg is from the system to your callback number and the other call-leg is from system to the destination party).
- What are the charges if I use callback?
In case of callback, since TringMe has to schedule 2 call-legs (one call-leg is from the system to you and the other call-leg is from system to the destination party), both the call-legs are charged.
